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What features do you want in a Games store?
Aussie_Gamer 
22/5/07 1:26:55 PM
Sponsor

Hi Guys,
Like the title says, wouldn't mind getting some feedback

http://www.aussiegamer.com.au

Thanks in advance
Joe

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Australias largest videogame and DVD superstore

NeoDaemon69 
22/5/07 2:02:17 PM
Guru

1. Good Prices
2. Range of Stock
3. Stock Availability on new releases/fast sellers
4. Reviews/Ratings are always nice
5. For PC Games the minimum specs are handy to have listed
6. Easy to navigate site
7. Decent shipping price

1. You have quite competitive pricing
2. You seem to have a good range of new and back catalogue games
3. As long as you can fill orders quickly and keep stock levels up of popular items you will keep people happy
4. This isn't a necessary though its a nice to have feature, personally I like to read a bit about the game/read someone's review before I buy it.
5. I know what my PC will and won't do so its not exactly necessary for me but it can be rather useful for people who aren't as technically inclined.
6. Your site is easy to navigate, loads quickly and has all the required information that I would need.
7. You win. Including shipping in the prices is a brilliant idea and makes it easier as people will know exactly how much it will cost for x number of games rather than getting to the check-out and going "OMGWTF shipping is $xxx thats a rip off".


/my2cents


Edit: Found some typo's on http://www.aussiegamer.com.au/catalog/shipping.php

I hope you don't mind me pointing them out here.

----------------------
"we recommend that you chose a delivery address"

Chose should be choose.
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"Postage costs for returns are equally shard"

shard should be shared
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"If Australia post try’s"

try's should be tries (grammatical typo)
-----------------------
"they will leave a not in the mailbox"

not should be note, or more precisely a "parcel notice"
-----------------------



Edited by NeoDaemon69: 22/5/2007 02:13:49 PM

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Aussie_Gamer 
22/5/07 4:15:39 PM
Sponsor

WOW NeoDaemon69!
thats one heck of a list, thanks very much!

Will get right onto the typos, spell check took the day off when we made that page ;)

Joe


Quote by NeoDaemon69
1. Good Prices
2. Range of Stock
3. Stock Availability on new releases/fast sellers
4. Reviews/Ratings are always nice
5. For PC Games the minimum specs are handy to have listed
6. Easy to navigate site
7. Decent shipping price
..............................

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Australias largest videogame and DVD superstore

mockier 
22/5/07 8:39:01 PM
Journeyman
The action/adventure section has a lot of non-action/adventure titles listed. Eg Supreme Commander.

Games with no known release date have 1/1/2010 as the release date.
It would be better to have this as TBA (Almost gave me a heart attack on Crysis).

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Catmosphere 
22/5/07 9:27:43 PM
Champion

I quite like your site - I found it easy to sign up and navigate. And fairly friendly.

+1 on having game reviews...

This may be silly and I may have missed it also, but I really just want to search on PC games - it's a hassel gettings PS2 titles in there or music CDs.

Love the "Coming Soon" list under PC - but at 67 items, the pretty pictures means it goes across > 5 pages. If my net connection at home or at work is having a slow day (and it frequently is *sigh*) it's really tedious clicking through pages. Maybe compress more with the option to drill in a bit?


Sorry if I'm being picky. I want to get info quickly but at other times I want to browse and be interested by screen shots and reviews/summaries that make me want to check out more.

EDIT: worked out one thing I wanted - just blind as anticipated...


Edited by Catmosphere: 22/5/2007 9:35:15 PM

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Charcoal 
22/5/07 10:13:29 PM
Hero
Titan


Free games?
:P

How about an area for smaller, independent Game developers to sell their games, for minimal profit on your part?
Or have that as some kind of side project?

Just an idea, because there isn't too much out there :P

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Pretty_Boy 
22/5/07 10:49:21 PM
Overlord

-Good deals for loyal customers

-good sales

-great prices

-price matching other stores

-good customer service

-good gaming knowledege from sales assistants

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Sir_Substance 
23/5/07 2:20:11 PM
Guru

h avent had a look at your site, so i dont know about your billing system, but i know that most of these sites will only take debit cards if they are supported by visa or mastercard.

i have no idea how the electronic banking system works, but i do know that there are a lot of people my age who would love to have a site that doesnt require you to get your dad to send the funds, and you pay him back later. it would be real nice if you could accept debit cards from some/all the major australian banks.

if you already do, disregard this post.

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Quote by Saponification
Watch the irony, it'll burn like a motherfucker.



charonis 
23/5/07 5:13:57 PM
Initiate

I was under the impression that you can't use debit cards online, hence why they've recently released those special debit "credit" cards that they've been pumping the ads for recently.

Pretty sure AussieGamer uses PayPal and you can get that working with your normal debit bank account easily, no credit card required at all.

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http://anthony.panuccioproductions.com

NeoDaemon69 
23/5/07 5:44:43 PM
Guru

Quote by Sir_Substance
h avent had a look at your site, so i dont know about your billing system, but i know that most of these sites will only take debit cards if they are supported by visa or mastercard.

i have no idea how the electronic banking system works, but i do know that there are a lot of people my age who would love to have a site that doesnt require you to get your dad to send the funds, and you pay him back later. it would be real nice if you could accept debit cards from some/all the major australian banks.

if you already do, disregard this post.



I can provide some insight given I work in the Financial Industry.

What you are most likely referring to is a Visa/Mastercard Debit Card. They have a credit function on them that is linked to a normal Financial Institution's account so that the funds are debited as normal, rather than being incurred on a credit limit.

This allows you to only spend the funds that are available in your account and gives the advantage of being able to shop online as they work just like a Visa/Mastercard would, your credit limit being whatever funds you have available, the other advantage is that most FI's don't have a daily limit imposed on Visa/Mastercard Debit so you don't need to worry about going over the daily $500/$800 limit that would happen with a keycard.

They also give you access to your money wherever the Visa/MC logo is displayed (over 18 million locations worldwide), along with the ability to pay bills online and over the phone.

Only some FI's allow under 18's to have a Visa/MC debit though. Most still impose the 18 and over rule, though certain FI's will allow under 18's to have one.

-----
Live Emergency Service Scanners

http://www.scanact.net/scan.asx
mms://gleff.no-ip.info:8080/
http://www.newcastlescan.com/files/newcastlescan.asx
http://www.atomicmpc.com.au/forums.asp?s=1&c=1&t=30289

Sir_Substance 
23/5/07 9:31:51 PM
Guru

well, im using a debit card from NAB, so i cant use it directly, as its not one of the Visa/MC ones. i have to go through BPay if i want to pay for it off my account.that means i have to go through the hell that is the sign up for NAB internet banking.

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Quote by Saponification
Watch the irony, it'll burn like a motherfucker.



vitagen 
24/5/07 12:31:23 AM
Disciple
excellent site!
good pricing too!

if you are making a gaming website, might want to do gaming products as well like mice / keyboards etc :)

forgot to add, are you selling consoles as well?

maybe do a trade-in section?

Edited by vitagen: 24/5/2007 12:32:51 AM


Edited by vitagen: 24/5/2007 12:33:07 AM

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74GB Raptor.500GB Samsung
G15.MX 1000
Super Lanboy.Hiper Type-M 580w

charonis 
24/5/07 10:45:47 AM
Initiate

Quote by Sir_Substance
that means i have to go through the hell that is the sign up for NAB internet banking.




I don't think I'd be able to survive without internet banking. Transferring and recieving money all over the place instantly. Definitely worth the hassle (unless NAB signup is really bad)

Oh, and AussieGamer, any idea when MGS: Portable Ops will be restocking? That's definitely the cheapest I've seen it for (with postage included)

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http://anthony.panuccioproductions.com

Sir_Substance 
25/5/07 7:05:56 PM
Guru

Quote by charonis
Quote by Sir_Substance
that means i have to go through the hell that is the sign up for NAB internet banking.




I don't think I'd be able to survive without internet banking. Transferring and recieving money all over the place instantly. Definitely worth the hassle (unless NAB signup is really bad)




see here for initial details, then let your imagination go for a spin.

http://www.atomicmpc.com.au/forums.asp?s=1&c=1&t=106930&h=

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Quote by Saponification
Watch the irony, it'll burn like a motherfucker.



charonis 
26/5/07 10:18:57 AM
Learner

Ah ok... fair enough.

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http://anthony.panuccioproductions.com

wilsontc 
28/5/07 1:36:59 PM
Guru

A preorder option might be a competitive advantage. I'd preorder GRAW2 for PC right now if I could!


Just noticed you've listed it on your site. It's in my watchlist now :)


Edited by wilsontc: 28/5/2007 1:43:10 PM

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trumpormonkey 
29/7/07 5:23:12 PM
Journeyman

On the PS3 page it has an oblivion picture and it says its Pirates of the Carribean 3.

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Master_Scythe 
29/7/07 10:45:26 PM
Guru

I think the most important thing in an online games store is products they cant get off the shelf.

Things like DS homebrew kits, imported games that arent region locked, metal dancemats etc.

most of that stuff like that is console; but i assume you plan to stock both PC and colsole equally.

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xidus 
31/7/07 1:32:02 PM
Overlord

plenty of places simply "sell games". and considering prices are basically the same everywhere what you need to do to get ahead of the competition is have things such as:

- a wider range than most stores
- game reviews
- an involvement in the australian gaming community - this could mean forums, sponsorships, involvement in comps etc.
- stocking gaming equipment which other places don't - things like mouse skates which so many gamers are after but just can't obtain easily. even steering wheels, headphones, gaming pads etc. which many places don't stock could attract customers.

there are two kinds of gamers - the hardcore who tend to only play one or two games but play them regularly, and the casual who buy a single player game, finish it, then buy another, perhaps stopping for some multiplayer in between. if you can appeal to both markets i think you will do well.

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mozza 
4/8/07 4:23:06 PM
Immortal

Just made my first purchase, paid with paypal, happy with that.
Overall you were pretty quick to get the order dispatched, just waiting on the postie to get here. Probably Monday/Tuesday.

I will be using your services again, good prices and such aswell.

The ability for people to add reviews is a top idea.

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