Home
Tuesday, July 25, 2017
4:34:26 AM
Users online: 0   You are here >> Home > Tech Talk

Forums | Tech Talk Forums search
Forum FAQ
   
 Previous Page 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 Next Page 
Online Store Comparison
TheDisgustinator 
11/8/06 7:40:12 PM
Serf
http://www.pricepoint.com.au
10/10

Ordered new G/Card.........overnight delivery from QLD to Tasmania.
Box was missing a pcie power adapter, emailed pricepoint and they posted me one for free. very highly recommended.

-----

Maxtac 
15/8/06 12:28:48 PM
Serf

http://www.coolpc.com.au
0/10
I ordered a bunch of cables, a temp monitor faceplate, a uv cold cathode etc on the 2nd of Jan, knowing I'd have to wait till the 15th before they'd even see it. No biggie, I'm a fairly patient man. I hear nothing from them by end of Jan, so I email. I get this Stefan guy, who says "we can't get two of the items you ordered currently, should be 2 weeks, do you want to wait for them or send what we can get and get you a refund." I said, it's ok, I'll wait. Another month rolls by, nothing from CoolPC. I email again. Get much the same reply, so I continue waiting. Each month that goes by I enquire as they don't volunteer any info, get much the same thing. After FIVE FREAKIN MONTHS I've had enough. Send what you do have, refund for the rest I say. I get a email back the same day, saying they now have NONE of the items in stock, and their sorry. SORRY? WTF didn't they have my order set aside? They've had my money for 5 months, so those items belonged to me. Why wern't they off the shelves? Why were they sold to other ppl? Just what sort of business is this guy running? Hell I wanted to purchase from these guys but COULDN'T. They had my money for 5 months but couldn't put the parts they did have aside? Seems others have successfully purchased from them, perhaps they have something against me?

http://www.pccasegear.com.au
8.5/10
Purchased the same gear as above and had it in 3 days... only a few dollars per item difference. Great customer service with quick response times. Shipping was prompt and well packed. Have ordered again and will continue to.

http://www.eyo.com.au
9.5/10
I've been buying from these guys for 10 years now, ever since my cod order went missing back in 96 and the guy who ran the place at the time drove across town to hand deliver me another one. Now THAT is service (it was a voodoo graphics card and it was the Friday before a long weekend... I was wrapped!). The other one did turn up, it had been mailed to my home address instead of my work address which I had specified. I was so happy with them I picked it up and offloaded it to a friend. Prices are often compeditive, but not always. Stock levels and turnaround time for what I've ordered over the years has been good. Never recieved a doa or badly packaged item from them, you can go and pick up yourself if so inclined. Will keep buying from them.

http://www.computermarket.com.au/
9/10
These guys are in Artarmon in Sydney. Their prices were quite compeditive back a few years ago with good range, but now they tend to stick to the mid-range gear. They did help me out when I suffered from some Deathstars a few years ago, turnaround time on the rma was very snappy. Still using the replacements in a sever box. Can pickup.

http://www.auspcmarket.com.au/
7/10
These guys have a great range, but are generally overpriced. They do include shipping in their prices tho, but that can be a bit of a cheat if you buy several low weight items. Of the few things I have baught from them, turnaround was quick and goods arrived well packed and in good order. I only buy from them if I can't find it elseware.

Note: I can supply the email conversation for the CoolPC review if required... it's ALL true.

-----

Shikimaru 
16/8/06 8:30:58 AM
Guru

Updated again, Please keep the ratings coming, the list is getting long, but we are still in need of more

-----
Hey, if you have had any dealings with an online store, i would greatly appreciate it if you would add it here -> http://www.atomicmpc.com.au/forums.asp?s=2&c=9&t=14384
I am trying to build a kind of database so atomicans can buy smart with

smithjoe1 
18/8/06 12:56:08 PM
Hero
Immortal


9/10 for www.auspcmarket.com.au
I've brought a lot of stuff through them, not the cheapest to buy from, but if I order something in the morning, It'll be there waiting for me when I get home, or the day, fastest guys I've delt with, Got a DOA CPU and was remedied within a week.

-----
Smithjoe1@hotmail.com Smithjoe1@internode.on.net,

When life gives you lemons, make lemonade, pee in it, and serve it to the people that piss you off.
This Signature is Best Viewed in 1600 x 1200 with 64Bit Colour Quality.

NeOn_87 
18/8/06 12:58:40 PM
Banned

http://www.pccasegear.com.au
10/10!
Have dealt with these guys on several occasions. I live locally, so sometimes go in, but I mostly order online.
The Staff are extremely helpful, both via emal and on the phone. All the products I have received from them arrive in excellent condition, and their RMA return time is fabulous. I had to return an Aerogate II to them as it was faulty. Granted i dealt with them at store level, but i received a brand new unit within 3 DAYS +1 PCCG!
I have also contacted them about some product price matching, and they price matched down $40 for me :) Great Service, Great Staff, Great Shop. I Highly reccomend PC Case Gear. Nothing like walking away feeling good about shopping somewhere.

http://www.nintek.com.au/
8/10
Have only ordered one thing from memory - and it just happened to be memory :P
All arrived quickly and safely, no questions asked, and they support Direct Deposit which is a bonus for the non credit card holder like myself.

http://pcmaniacs.com.au/
9/10
Have ordered twice from this site, both with no dramas at all. Goods arrived 2 days after order on both occasions. They support Direct Deposit which is a bonus for the non credit card holder like myself.

-----
.:NeOn:.

Quote by banjo
If sex was modular I'd get myself a pussy and play with it all day < _<





iamthemaxx 
18/8/06 3:09:34 PM
Guru

What do you think of seperating the /10 up?
So it is /10 for each of pricing, range, delivery time, customer service and...?

-----

Shikimaru 
19/8/06 10:01:05 AM
Guru

Nah, that's why there is the chance to comment, and if i brought that in now, it would render all of the entries already in useless

But thanks for the suggestion :)

-----
Hey, if you have had any dealings with an online store, i would greatly appreciate it if you would add it here -> http://www.atomicmpc.com.au/forums.asp?s=2&c=9&t=14384
I am trying to build a kind of database so atomicans can buy smart with

atOmic_bOmb 
19/8/06 10:14:47 PM
Titan

http://www.umart.net/au
9.5/10
Use these guys whenever I can, usually have stock of items that I want and very efficient when the order goes through and excellent shipping meathods.

http://www.warcom.com.au
9.5/10
Again with warcom, I bought a router and wireless card and within 2 days of payment the package was here. Excellent when you live in outer tas.

http://www.pcmaniacs.com.au
9.5/10
Again no problems with pc maniacs, great service and communication and quick dispatch after payment.

-----
Can I have a large box of trisdy lard and a diet coke... Deep Fried - Homer Simpson
-------
Proud Clan [AC-DC] Member.

Shikimaru 
21/8/06 8:28:49 AM
Guru

Updated and happy

-----
Hey, if you have had any dealings with an online store, i would greatly appreciate it if you would add it here -> http://www.atomicmpc.com.au/forums.asp?s=2&c=9&t=14384
I am trying to build a kind of database so atomicans can buy smart with

L337Z1LL4 
22/8/06 10:18:06 AM
Overlord

Quote by Maxtac
http://www.coolpc.com.au
0/10
I ordered a bunch of cables, a temp monitor faceplate, a uv cold cathode etc on the 2nd of Jan, knowing I'd have to wait till the 15th before they'd even see it. No biggie, I'm a fairly patient man. I hear nothing from them by end of Jan, so I email. I get this Stefan guy, who says "we can't get two of the items you ordered currently, should be 2 weeks, do you want to wait for them or send what we can get and get you a refund." I said, it's ok, I'll wait. Another month rolls by, nothing from CoolPC. I email again. Get much the same reply, so I continue waiting. Each month that goes by I enquire as they don't volunteer any info, get much the same thing. After FIVE FREAKIN MONTHS I've had enough. Send what you do have, refund for the rest I say. I get a email back the same day, saying they now have NONE of the items in stock, and their sorry. SORRY? WTF didn't they have my order set aside? They've had my money for 5 months, so those items belonged to me. Why wern't they off the shelves? Why were they sold to other ppl? Just what sort of business is this guy running? Hell I wanted to purchase from these guys but COULDN'T. They had my money for 5 months but couldn't put the parts they did have aside? Seems others have successfully purchased from them, perhaps they have something against me?


Note: I can supply the email conversation for the CoolPC review if required... it's ALL true.



After reading what you've said, it's sounding all too familiar. Most of their service wasn't too bad for me, but now it seems that I'm not just the only one waiting on parts to arrive that they don't have in stock >_> Two Aluminium Mesh Fan Grills that i paid for (they were around $3.50 each so I wasn't complaining TOO much) were missed on my delivery. I was told that they re-posted them for me. Never arrived. Followed it up and they confirmed that it was lost in postage. The last I contacted Stefan I was told that they were still waiting on an AC Ryan Shipment. Meanwhile I have a hole in the top of my case where these Square Silver Mesh grills are supposed to go for several month now! It wouldn't be SO bad if they had contacted me and kept me informed, but I'm sorry this isn't service!

I would like to lower my rating of www.coolpc.com.au to a 5/10 as I am now realising that it is not just me who has had the same problem!

-----
AMD Opty 165@3GHz
DFI LP UT nF4 UltraD
1GB TCCD@DDR500
2x80GB Seagate SATA RAID0
250GB Seagate SATAII 16MB
7900GT Sonic @ 671/1440
Logitech G15&G5 w/RazerMantis
Custom Water
-
Asus Turion MT34 X1600/100GB/1GB RAM

morgoth 
22/8/06 11:48:15 PM
Hero
Titan


One for PCCASEGEAR:
9/10 - Good service, fast shipping and INCREDIBLY good RMA service (Cathode inverter died on a set of cathodes I got for a mate, my set from the same order is perfectly fine.)
Though prices are a little exxy, thus the reason this isn't a 10/10

-----
Opteron 146@3Ghz||DFI NF4 UltraD||X1900XT ||2Gb TEAM Xtreem UCCC||730Gb||Audigy2ZS||Enermax 535w SLI||Watercooled
Founder of **Atomic Hardcore Techno-Metal Club**

Tubby 
23/8/06 4:49:17 PM
Learner
HBOutlet

4/10
bought twice off these guys and didn't learn until after I'd bought the second time that these guys do not know what after sales service is. They do not want to know you after you've bought something unless you want to buy something else.

-----

Chazzozz!! 
24/8/06 8:15:01 AM
Overlord

10/10 for JPL Displays.

Excellent and friendly service, and great delivery (Melb. -> Qld in less than 3 days). They even remembered I asked about a spare spindle for a pack of shrink-wrapped CDs and included one with my order at no extra charge. It's only a little thing but it will be remembered.

-----
Resident Opera Evangelist...try it, you'll like it.
http://www.opera.com/download/

*****

I'm...The Guy Who Broke The Forums.
http://www.atomicmpc.com.au/forums.asp?s=1&c=4&t=2633

NeOn_87 
25/8/06 11:29:18 AM
Banned

http://tigerdirect.com.au/

10/10

Fantastic service, no issues what so ever. Fast delivery, and constant email contact notifying me about the delivery status. They also have great technical support via email, as i needed to check something regarding the graphics card I ordered.
Will definatly use again.

-----
.:NeOn:.

The Dream Machine :)

AMD64 X2 4400+ (2.2ghz 1MB(x2) | Palit 7900GT Sonic 512MB | 2GB OCZ 3200EL Platinum | Asus A8N-SLI Premium | Audigy2 ZS | 7x WDC HDD (1.21TB) | Pioneer 111D | CM Stacker/Antec TruepowerII 550watt

Shikimaru 
25/8/06 10:33:25 PM
Guru

Thanks for all the entries, keep em up!!

(love the Firefly/serenity Avatar Neon)

-----
Online Buying Advice
http://www.atomicmpc.com.au/forums.asp?s=2&c=9&t=14384

Dont feed the Trolls!!
http://www.salagir.com/gfx/troll-web.jpg

iamthemaxx 
28/8/06 10:09:46 PM
Guru

http://www.umart.net/au/ - The Enfield Store
3/10
Cheap, but bad customer service. Cannot speak english and when I spoke to the sales manager about it he replied he doesn't care.
Also had a HEAP of problems with a bad mobo, getting it RMA'd was a bitch.


Edited by iamthemaxx: 28/8/2006 10:09:58 PM


Edited by iamthemaxx: 29/8/2006 8:32:35 AM

-----

crazed_mofo 
29/8/06 1:44:32 AM
Serf

http://www.surpass.com.au
1.5/10
Some products competitively priced others not so. Service terrible! Two separate occasions told part was ready to be picked up (via email and phone) and on arrival told the part wasn't in the store wtf?!? Product knowledge very limited as well. Will not attempt to buy from there again.

-----

datafast69 
4/9/06 9:55:25 AM
Champion

MSY (Morningside, Bris')
9/10

I have found the staff very helpful and knowledgable, and when i phone during business hours i can get someone on the other end (They have two numbers, if i can't get someone on the first, usally i can get through on the second).

http://www.pricepoint.com.au
9/10
I have found them very good, though last time i checked the site doesn't include current stock levels.

http://coolpc.com.au
7/10
Limited stock, pricing a bit high on some items, communication ok most of the time though a bit lacking at times.

http://www.umart.com.au/newindex2.phtml?bid=2 (Milton store)
6.5/10
I haven't found them all that helpful in the past.

http://www.computeralliance.com.au/
1/10
I had a bad experience with them sometime ago, the salesman was full of it, poor knowlage of computer systems and parts, arrogant and decietful. (hopefully he is no longer there)

Edit:Revised some scores (Hay, i know i'm hard to please) :)


Edited by datafast69: 5/9/2006 3:08:56 PM

-----

iamthemaxx 
4/9/06 1:41:17 PM
Guru

Quote by datafast69
http://coolpc.com.au
6/10



Can you elaborate on this some more? In fact, at all?

-----

datafast69 
4/9/06 3:49:46 PM
Champion

I forgot this one.

http://www.pcmaniacs.com.au
9/10
Very good service.


Edited by datafast69: 27/9/2006 2:44:32 AM

-----

 Previous Page 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11  | Next Page 
Forums | Tech Talk