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$2000 phone bill...
thesorehead 
1/8/08 11:19:28 AM
Guru

Hey all,


:: -- SNIP -- ::

Summary: I walked into a retail Vodafone store without the exacting preparation I normally undertake. The situation was not helped by a salesman who didn't understand the plans he was selling.

I got a $2100 bill, called Voda and was recommended an iPhone plan. At first blush I could do better, with a business cap getting me the right phone as well.

I felt I should have been offered this from the start...


Edited by thesorehead: 1/8/2008 04:59:03 PM

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"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

msolok 
1/8/08 12:49:48 PM
Hero
Titan


Did you mention to either of them if you have a ABN at all? If not then they will only be offering you the Consumer products. The business plans all require you to have a ABN in order to sign up with them.

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Use the force? How the hell do i do that??

Dell XPS 420: Core 2 Quad 6600, 3 Gb DDR2, 512mb nVidia GeForce 8800GT, 2x 500Gb HDD, DVD+RW, DVD-Rom, Windows Vista Home Premium.

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thesorehead 
1/8/08 4:55:38 PM
Guru

Re: ABN - hill606 says you don't need one, so ner.

Bah, I feel like a fool now. Just took a *closer* look at the plans. Seems I was wrong again - the right plan for me would be either the $69 or $99 iPhone plan.

Why?

Data. 250/500 MB respectively with the plan, and 12c/MB after that. With excessive usage (for me - say $170 of calls, SMS, MMS etc), that leaves me with an extra 1.16/3.58 GB covered by the cap. Given that Voda's policy is "you can always increase the value of your cap with no penalty", I'm thinking I'll go with the $69 for the moment and if I somehow use up almost 1.5 GB of data on my mobile per month I can always move up.

I would have liked to get the Samsung i780 but I can live without it. And being on a cheaper plan means I can justify getting myself a little something extra - maybe that bluetooth keyboard I've had my eye on ... ultra-wank FTW!

EDIT: now all I have to find out when I call Voda again (tonight) is whether or not MMS is actually available - no rates are given as iPhone doesn't do it. But I use it all the time!


Edited by thesorehead: 1/8/2008 05:02:57 PM

-----
"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

hill60606 
1/8/08 7:10:17 PM
Immortal

MMS is included in the personal caps NOT the business ones, as far as I can tell the $69 iPhone Cap is a $49 cap with $20 of data tacked on, so I would say it would include them.

http://www.vodafone.com.au/personal/plans/onaccount/caps/index.htm

The 2c a kb rate came in at the same time as the iPhones, I don't know which store you went to but the salesperson should have been aware of it.

The 5Gb for $39 data bundle was also "improved" today i.e. is no longer available.

http://mobilebroadband.vodafone.com.au/mobile-broadband-standalone-plans.htm

It's still pretty much the same (costs $1 more) if you already have a 24 month voice contract or start a new one.

http://mobilebroadband.vodafone.com.au/mobile-broadband-bundled-plans.htm





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A decade of John Howard has left a country of timidity, fear and shame


His power resided in his ability to speak directly and powerfully to the negativity at the core of the Australian soul.

KTS 
1/8/08 8:33:50 PM
Guru

Quote by thesorehead
EDIT: now all I have to find out when I call Voda again (tonight) is whether or not MMS is actually available - no rates are given as iPhone doesn't do it. But I use it all the time!



But how will you use it when the iPhone isn't capable of it?

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TinBane 
2/8/08 12:17:29 AM
Mod
Hero

Immortal


Quote by KTS
Quote by thesorehead
EDIT: now all I have to find out when I call Voda again (tonight) is whether or not MMS is actually available - no rates are given as iPhone doesn't do it. But I use it all the time!



But how will you use it when the iPhone isn't capable of it?



Web interface, baby.

Plus email > MMS.

MMS is stupidly expensive, limited and shit.

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absit iniuria verbis

Quote by Takoma
I have an ignore list built into my clicking finger.



hill60606 
2/8/08 11:09:14 AM
Immortal

Quote by KTS
Quote by thesorehead
EDIT: now all I have to find out when I call Voda again (tonight) is whether or not MMS is actually available - no rates are given as iPhone doesn't do it. But I use it all the time!



But how will you use it when the iPhone isn't capable of it?



"iPhone Plan ", the phone is an N95!

I'm just waiting for someone to send me an MMS on my iPhone (I won't hold my breath, seeing as how they are so rarely used), that will give me a link to reply via the Vodafone website.

The properties of that reply link should provide an email like address which will allow me to send an email like an MMS, directly to a phone.

It's amazing the sudden resurgence of interest in MMS since the introduction of the iPhone, the networks must be really pleased with the increase in traffic judging by all the people harping on about it.

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A decade of John Howard has left a country of timidity, fear and shame


His power resided in his ability to speak directly and powerfully to the negativity at the core of the Australian soul.

KTS 
2/8/08 1:26:48 PM
Guru

Ahh, the N95 was editted out of the story I guess.

If you want an MMS PM me your mobile number, I'll take a lovely photo of the store for you :D

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thesorehead 
2/8/08 6:14:39 PM
Guru

I called Voda again, with no love. Will be visiting the store again tomorrow, so stay tuned for an update. It ain't over yet!

One tip though: check out the "what's included" and "what's excluded" sections of the $79 business cap, specifically what data is included.

http://store.vodafone.com.au/mobile-phones-samsung-i780-79-mybusiness-cap.aspx

Then check out the same information about the iPhone cap.

http://store.vodafone.com.au/mobile-phones-apple-iphone-3g-8gb-iphone-plans-69-vodafone-cap-contr

I think it's reasonable to conclude that excess data is "included" in the iPhone cap, but "excluded" from the business cap.

EDIT: yes it's an N95. More details in the "e71 - what are my chances" thread.


Edited by thesorehead: 2/8/2008 6:15:07 PM

-----
"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

Jeruselem 
3/8/08 8:42:24 AM
Champion

Australian 3G/wireless plans are a joke .... insane excess charges (per Kb) and stupidly low allowances.

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azn_warez 
7/8/08 11:53:20 PM
Guru

agreed. and I thought my $500 bill for data was expensive... seems like you topped it off.

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Fail to prepare... prepare to fail!

Quote by seehund
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hill60606 
8/8/08 12:31:52 AM
Immortal

I was talking to this guy from the US today, his plan costs $US100 a month, for that he gets unlimited calls within Canada, the US and Mexico, unlimited SMS and unlimited data.

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A decade of John Howard has left a country of timidity, fear and shame


His power resided in his ability to speak directly and powerfully to the negativity at the core of the Australian soul.

thesorehead 
8/8/08 3:39:31 PM
Guru

OK. Now I'm impressed.

There were two things causing me to hesitate going to 3. First was excess data charges/coverage - not the best coverage, and massive excess data = loss. Second was reports of not-so-good customer service.

SO

Called up Voda at lunch to get disconnected, and went through the usual (abridged) discussion with the very helpful guy (David) on the other end. Having explained what my usage was like and what I had found at 3; and having discussed the various available options from Voda, I explained that in an ideal world I would just renew my old contract and continue along quite happily for the next two years.

David said he could have a chat with his superiors and get back to me. I had to get back to work at that point so I got him to call me back.

Gets back to me 15 minutes or so later with the good news: he could either put me back on the old-*old* cap, or the slightly newer one that comes with bonus text and slightly more expensive calls. So I go for the newer one, as $50 is more or less 4 hours of internet access.

The N95 8GB wasn't the phone I wanted, but I have to say that standard USB, 3.5 mm audio plug, half-decent camera and big screen do have their appeal. More importantly: no more thousands-dollar bills for just viewing a bit of YouTube on the bus home. Also, no arse-pillaging for roaming (either it's there or it's not).

Conclusion: I get my old cap back; I get to keep the N95 8GB. The End.

-----
"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

thesorehead 
8/8/08 3:43:38 PM
Guru

Quote by hill60606
I was talking to this guy from the US today, his plan costs $US100 a month, for that he gets unlimited calls within Canada, the US and Mexico, unlimited SMS and unlimited data.



That's what you get when you have a country whose markets; infrastructure, competition and economy are more than 10x the size of Australia's.


Edited by thesorehead: 8/8/2008 3:43:50 PM

-----
"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

drago13666 
19/8/08 11:43:31 AM
Titan

i cant' remember the exact plan my friend just got but its with vodaphone i'm assuming its a buisness plan cos he got it with a free blackberry he gets unlimited email (and internet through that) although he still gets charged extra if he goes direct wep internet not sure how its differnciated but it seems to work his is a $49 cap + $30 a month for the internet

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Truth suffers from too much analysis

thesorehead 
19/8/08 2:09:49 PM
Guru

Yeah, not a fan of the BlackBerry browser - I use a combination of the Nokia browser and Opera on my N95 and it works a treat.

Been YouTubing on the bus home - Street Fighter: The Later Years is awesome!


Edited by thesorehead: 19/8/2008 02:10:06 PM

-----
"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

lunchbox1988 
22/8/08 2:42:11 PM
Guru

LOL, I have used >45GB in three and a half months on my work mobile, and am yet to exceed my cap.

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thesorehead 
22/8/08 3:57:23 PM
Guru

Holy shamoly, who are you with and what the heck are you doing with that thing!

-----
"Be Excellent to each other" - Bill and Ted
- - - Don't feed the Trolls!! - - -
"Consoles are toys. $250 is the most I will pay for a toy." - thesorehead

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