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United Electrical Extended Warranty on Desktops
Tone2b 
31/8/08 3:04:45 PM
Serf
Hi,

Don't know if this is tghe right area to post this, however I am looking to buy a pre-built system (probably from the likes of Scorptec) and was wondering if anyone had any experience with United Electrical (a mob who do extended warranty for PCs and other electrical items). Specially I am wondering if there have been any problems? Background info - The costs of extended warranty for a system between 3000-5000 is $219 for two years.

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SceptreCore 
31/8/08 3:57:18 PM
Guru

Why not build your own?

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Greatest Sayings Of Our Time:
Quote by tantryl
Your mate is what we like to call "a moron".



Tone2b 
31/8/08 8:13:49 PM
Serf
I want to get a fairly high end system and am worried about destroying components as I fiddle

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SceptreCore 
1/9/08 1:26:31 AM
Guru

Quote by Tone2b
I want to get a fairly high end system and am worried about destroying components as I fiddle

Even the best of us worry as we fiddle

have you built a computer before?

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Greatest Sayings Of Our Time:
Quote by tantryl
Your mate is what we like to call "a moron".



Tone2b 
1/9/08 9:41:34 AM
Serf
I've swapped graphics cards, installed CPUs, installed RAM and HDD, just haven't touched motherboards and especially installing a CPU, with goo and a cooler

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Cpt. Lock 
1/9/08 10:31:45 AM
Banned

Meh... if you don't feel up to it pay whoever it is you buy it from the build fee to build it for you. If it's $100 it's $100 in piece of mind that if something fucks up the only person to blame is the tech that built it.

All said though it's not exactly hard to build a computer these days and there's not a lot that can go wrong.

As for extended warranty, read the fine print and see what it does/doesn't cover

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tantryl 
1/9/08 11:38:30 AM
SuperHero
Immortal


Fer crissakes he's just asking for experiences with UE.

Personally I've had no contact with them, but they are the most common warranty extension contractor I've come across in Australia (operating largely providing sub-contracts for various regions). They've been on my radar and doing the above for at least 5 years (and their ABN has been registered since 2000). According to their About Us page they've been operating in some sense or another since 1992.

You'd struggle to find anyone on Atomic that has one of these extended warranties, let alone someone who had to use it and can report back how fast and good their technicians are. Most people here build there own (as you may have figured from the responses so far).

Maybe try somewhere slightly less build-it-yourself oriented for this question, like Whirlpool.

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Jeruselem 
1/9/08 5:01:29 PM
Guru

I noticed my local supplier has started using UE but we've never used UE on any I buy for my employer.

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PC 1: XP Home SP2, Opty 165@1.8Ghz, GEIL 1GB PC3200, 320GB SATA Cuda ES,XFX 9600GSO 580/700x2/1450, Seasonic S12+ 550W
PC 2: XP Home SP3, XP 3000+@2.24 Ghz, 1GB PC3200, 80GB IDE,ASUS nVidia 6800 512MB, Antec PlanetWatts 380W

Tone2b 
2/9/08 8:17:43 AM
Serf
Thanks tantryl. Yup, I knew most on these forums build their own system, but I thought it was worth a stab in the dark. As an aside, I've noticed that all the larger PC stores seem to offer their services as well.

As for building, maybe I'll play with my old system (P4) to get some experience with building.

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SceptreCore 
2/9/08 3:29:49 PM
Guru

Quote by tantryl
Fer crissakes he's just asking for experiences with UE.



Don't you take that Irish accent with me! :P


Personally I've had no contact with them, but they are the most common warranty extension contractor I've come across in Australia (operating largely providing sub-contracts for various regions). They've been on my radar and doing the above for at least 5 years (and their ABN has been registered since 2000). According to their About Us page they've been operating in some sense or another since 1992.

You'd struggle to find anyone on Atomic that has one of these extended warranties, let alone someone who had to use it and can report back how fast and good their technicians are. Most people here build there own (as you may have figured from the responses so far).

Maybe try somewhere slightly less build-it-yourself oriented for this question, like Whirlpool.


My place of employment has a contract with UE, so when someone who has one of their systems brings one in, it takes priority over other systems.

I just suggested building one himself to 1. Save Money, 2. to get what you want/need/use and nothing more. and 3. enjoy the satisfaction of the time and productivity of ones own work.


Edited by SceptreCore: 2/9/2008 03:30:28 PM

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Greatest Sayings Of Our Time:
Quote by tantryl
Your mate is what we like to call "a moron".



shorty56au 
2/9/08 4:33:48 PM
Champion

I had a friend's Pioneer notebook sent in for warranty with them - it took them over a month to even look at it, then sent it back with a (known) faulty motherboard several weeks later. Send it back again, and finally got it mostly working quite seriously 10 weeks after it had been sent in.

Many phone calls and emails didn't seem to help things, very slow and very disappointed, especially when several hundred dollars was paid for the warranty in the first place.

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"This 'telephone' has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us." -- Western Union internal memo, 1876.

SceptreCore 
2/9/08 5:26:48 PM
Guru

That is absolutely shocking!!

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Greatest Sayings Of Our Time:
Quote by tantryl
Your mate is what we like to call "a moron".



shorty56au 
2/9/08 5:44:14 PM
Champion

You can see why I've avoided anything from United Electrical like the plague since.

The owner of the laptop was not a happy customer, believe me, especially when it came back with the first dodgy replacement motherboard.

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"This 'telephone' has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us." -- Western Union internal memo, 1876.

gazdude67 
3/9/08 8:17:25 AM
Initiate
Have used UE in the past, never had to do a warrantee with them, But read the fine print, I can recall reading that if you don't take your system back for a yearly "service" they will not honor any of there extended warranty cover. I only used them when customers really wanted some form of extra cover. What Cap_lock said is true, the tech that built the system should be responsible for his work, and the system will either run great or have problems from the start (hardware wise)

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Tone2b 
5/9/08 8:13:03 PM
Initiate
Thanks for the comments, especially from shorty56au. I think I'll go without the extended warranty!

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iamthemaxx 
5/9/08 11:16:53 PM
Mod
SuperHero

Immortal


Extended warranty is a rip off no matter who the seller.
Good choice.

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