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Updating Ad-Aware definition files doesn't work!
TazDC 
25/11/07 1:31:43 PM
Apprentice
Hi, Hopefully someone can help me! I have tried updating the definition files but it doesn't work, it might be from the NIS 2005 firewall but I have "Permit All' for the Ad-Aware software. Also, the Lavasoft website says it is the firewall if it stops at 5%, but I can't find the problem. Does anyone have any ideas? Thanks!

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Midnighter 
25/11/07 2:29:55 PM
Immortal

Honestly, I've encountered more problems with clients using NIS Firewall than not. Even when you allow things, it still blocks activities. Best bet is shutting down the firewall while updating, see if that helps, or better yet, get another Firewall and piss that one off. Seriously. I've lost track of the number of clients who have had problems even just browsing due to that thing, let alone updating other products. It seems to have a mind of it's own, and tha mind is stubborn, no matter what you tell it.

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"They lied to me, about the importance of life. The only life anyone really cares about is their own, and I don't even care about that.
You understand? I'm just killing time, waiting to die."

TazDC 
25/11/07 2:39:15 PM
Apprentice
I tried switching off the firewall, but it still doesn't want to update. So what program would you recommend that includes antivirus software, a firewall similar to NIS?


Edited by TazDC: 25/11/2007 2:40:49 PM

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Midnighter 
25/11/07 3:09:30 PM
Immortal

I recommend Ashampoo's free firewall http://www2.ashampoo.com/webcache/html/1/product_2_0050__.htm , and the Avast antivirus http://www.avast.com/eng/download-avast-home.html . If you want more suggestions, I suggest you take a look thru here http://www.atomicmpc.com.au/forums.asp?s=2&c=33&t=12 , plenty of suggestions. But those are the one's I usually recommend to client when they ask, and they usually tell me later how much they like em. Download them, uninstall Nortons, reboot, then install these, and reboot again. You'll be better off, trust me.

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"They lied to me, about the importance of life. The only life anyone really cares about is their own, and I don't even care about that.
You understand? I'm just killing time, waiting to die."

TazDC 
25/11/07 3:58:51 PM
Apprentice
I don't know if NIS is the problem. I uninstalled it and then reinstalled ADAware after rebooting and still having the same problem. Also spybot is not a problem with updating.

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Midnighter 
25/11/07 4:08:28 PM
Immortal

How do connect to the net? Is your windows firewall enabled also? Did you uninstall Ad-aware, then reinstall it, or just install it over the top of itself? And what OS are you running?

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"They lied to me, about the importance of life. The only life anyone really cares about is their own, and I don't even care about that.
You understand? I'm just killing time, waiting to die."

TazDC 
25/11/07 5:43:02 PM
Apprentice
ADSL Broadband, Windows Firewall is off, I am running Windows XP. I uninstalled Adaware, then uninstalled NIS, rebooted, then used Norton removal tool to completly get rid of NIS files, then reinstalled NIS, updated files a couple of times (including rebooting), then installed Adaware again with new firewall rule, and still doesn't want to connect to the internet to update files. So I'm thinking its got nothing to do with NIS.

It did come up with 'SSL download failed'. I read a help file about the error and it says that the program cannot access the internet. But it may have nothing to do with NIS. So what could be the problem?


Edited by TazDC: 25/11/2007 06:02:40 PM

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Midnighter 
25/11/07 8:22:13 PM
Immortal

Why didn't you reinstall Ad-aware 1st, to see if it would update? That way, you would know if it were Ad-Aware or NIS. Re-installing it first defeats the purpose to be honest.

Unsure of what it may be unless you test it BEFORE reinstalling NIS. It could be NIS, or it "might" be something else. I'll have a look around for more of a solid answer, not on too long due to painful back, but will get back to you.

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"They lied to me, about the importance of life. The only life anyone really cares about is their own, and I don't even care about that.
You understand? I'm just killing time, waiting to die."

bowiee 
25/11/07 8:24:32 PM
Hero
Guru


Norton internet security,Over rated, over priced, bloat ware of Satan. Do your self a favor blow it away and use AVG or Avast and ashampoo firewall. you wont be sorry.

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XP2100@2GHZ 19" Asus VW192T 5ms widescreen Palit X800GTO AGP. 1.5 Gig ddr 400 ram ALBATRON KX18D PRO PIONEER DVR-108 Phillips TV capture card "You do not really understand something unless you can explain it to your grandmother" -

aliali 
26/11/07 8:40:55 AM
SuperHero
Immortal


Quote by bowiee
Norton internet security,Over rated, over priced, bloat ware of Satan. Do your self a favor blow it away and use AVG or Avast and ashampoo firewall. you wont be sorry.


Bingo, this man speaketh the truth.
Just turning off NIS also leaves all ports in the state they where in when it was running so any blocked ports stay blocked.
If you insist on still using that mind numbingly stupid piece of software then you are going to have to look for other settings that are blocking Adaware as you generally have to change several settings to let some programmes through it.

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Quote by beatshoes
(pst..slurms box = ladybits)



TazDC 
26/11/07 4:52:06 PM
Apprentice
The program seems to work now after rebooting. Thanks everyone for your help!

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bowiee 
27/11/07 4:49:02 AM
Hero
Guru


Quote by TazDC
The program seems to work now after rebooting. Thanks everyone for your help!


And still i stand by my comment on norton. Get rid of it,avoid future problems,you will be glad you did.

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"You do not really understand something unless you can explain it to your grandmother" - Albert Einstein.





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